Skype Enter Your Phone Number Service Unavailable Please Try Again Later

Here are the clarification of MS-Diagnostic Errors you lot may see in Skype for Business logs when troubleshooting.

The following table details what string is displayed in the SIP protocol customer, depending upon what ms-diagnostic error is received for a given mode.

Note that the following placeholder is used in these letters:

§ [user name] is used in place of an actual user name.

§ [customer name] is used in identify of the name of the SIP protocol client

Way	Error ID	Error Message	Additional Information	Diagnostic reason
IM	0	This bulletin was non delivered to [user name] because the service is not available.		Server internal error.
IM	1	[user proper noun] could not exist reached and this message was not delivered.		Service unavailable.
Conference	4	The network is busy. Cannot join the meeting.		Insufficient bandwidth to constitute session. Do not endeavor re-route.
Conference	4	Cannot add [user name] to the meeting because network is decorated.		Insufficient bandwidth to establish session. Do not attempt re-route.
Vocalism	iv	Could non complete the call considering the network is busy. Effort again later on.		Bereft bandwidth to constitute session. Do not attempt re-route.
Voice	4	Cannot consummate the transfer.	Transfer failed because the network is busy. Please effort again afterwards.	Insufficient bandwidth to establish session. Do not endeavour re-route.
Voice	4	Could not add video considering the network is busy. Try once more later.		Bereft bandwidth to establish session. Do not attempt re-route.
Voice	5	This call may have longer to connect because the network is busy. Some functionality may exist reduced.	This phone call may take longer to connect considering the network is decorated. Some functionality may be reduced.	Bereft bandwidth to establish session. Attempt PSTN re-route.
Conference	1003	This online meeting cannot be found.	This online coming together cannot be constitute on the server. Please check the meeting identifier and try again.	User does not exist.
Conference	1003	[user proper noun] cannot be found. Please check the address and endeavour again.		User does not be.
IM	1003	[user name] could not be found and this message was not delivered:		User does non exist.
Voice	1003	Cannot locate [user name].	In that location may be an error in the address. Bank check the address and then endeavor again.	User does not exist.
Vox	1003	Cannot complete the transfer.	This phone number or accost is incorrect, or it is outside of your system and is not federated with your company. Please contact your support team with this information.	User does not exist.
Conference	1004	[user name] did not respond to the invitation.		Route set is no longer valid.
Sharing	1004	Sharing ended due to network issues. Try again afterward.		Route set up is no longer valid.
Conference	1005	Cannot bring together this meeting from outside your organization.	Cannot join the coming together because the meeting organizer is outside of your system and is not federated with your visitor. Or, the coming together data may be incorrect. Please contact your support team with this information.	Cannot road to destination domain.
Briefing	1005	Cannot achieve [user proper name].	The address is incorrect or this person is outside your visitor and not federated. Please contact your support squad with this information.	Cannot route to destination domain.
IM	1005	This message was not delivered to [user name] because the address is outside of your organisation and is not federated with your company, or the address is incorrect. Please contact your back up team with this data.		Cannot route to destination domain.
Sharing	1005	[user proper noun] did not receive your sharing invitation.	[user name] did not receive your sharing invitation because the accost is incorrect or this person is outside your company and not federated. Please contact your back up squad with this information.	Cannot route to destination domain.
Vocalism	1005	Cannot locate [user proper noun].	This phone number or accost is incorrect, or information technology is outside of your system and is not federated with your company. Please contact your back up team with this information.	Cannot route to destination domain.
Sharing	1007	Screen sharing cannot connect to the server now.	Screen sharing cannot connect to the server now. Please await and endeavor again. If this outcome continues, contact your back up team with this data.	Temporarily cannot route.
Conference	1008	Cannot bring together this meeting from outside your organisation.	Cannot join the coming together because the meeting organizer is outside of your organization and is non federated with your company. Or, the meeting information may be incorrect. Please contact your support team with this data.	Unable to resolve DNS SRV record.
Conference	1008	Cannot reach [user proper noun].	The address is wrong or this person is exterior your visitor and not federated. Please contact your back up team with this information.	Unable to resolve DNS SRV record.
IM	1008	This message was not delivered to [user name] because the address is outside of your organization and is non federated with your company, or the address is incorrect. Please contact your support team with this information.		Unable to resolve DNS SRV record.
Sharing	1008	[user name] did non receive your sharing invitation.	[user name] did not receive your sharing invitation considering the address is incorrect or this person is exterior your visitor and not federated. Please contact your support team with this information.	Unable to resolve DNS SRV record.
Phonation	1008	Cannot locate [user name].	This phone number or address is incorrect, or it is outside of your organization and is not federated with your visitor. Please contact your support team with this information.	Unable to resolve DNS SRV tape.
Voice	1008	Cannot consummate the transfer.	This phone number or accost is wrong, or it is outside of your organization and is not federated with your company. Please contact your support team with this information.	Unable to resolve DNS SRV tape.
Briefing	1009	Cannot join this meeting from exterior your organization.	Cannot join the meeting because the meeting organizer is outside of your organization and is non federated with your company. Or the coming together data may be incorrect. Please contact your support team with this information.	No lucifer for domain in DNS SRV results.
Briefing	1009	Cannot reach [user proper name].	The accost is incorrect or this person is outside your company and not federated. Please contact your support team with this information.	No match for domain in DNS SRV results.
IM	1009	This message was not delivered to [user name] considering the accost is outside of your organization and is not federated with your company, or the accost is wrong. Please contact your support team with this information.		No match for domain in DNS SRV results.
Sharing	1009	[user proper noun] did not receive your sharing invitation.	[user name] did not receive your sharing invitation because the address is incorrect or this person is outside your company and not federated. Please contact your support team with this information.	No lucifer for domain in DNS SRV results.
Voice	1009	Cannot locate [user proper noun].	This phone number or address is incorrect, or information technology is exterior of your arrangement and is not federated with your visitor. Delight contact your support squad with this information.	No match for domain in DNS SRV results.
Vocalisation	1009	Cannot complete the transfer.	This phone number or address is incorrect, or it is exterior of your organization and is non federated with your company. Please contact your back up squad with this information.	No match for domain in DNS SRV results.
Vocalism	1011	The call could not be completed. Please try again later.		Ms-diagnostics header not provided past previous hop.
Briefing	3026	Cannot bring together the meeting equally an anonymous attendee.	Cannot join the meeting considering unauthenticated users are not immune. Contact the coming together leader for more information.	Conference does non allow anonymous users.
Conference	3027	You do not have permission to join this meeting.	Cannot join the meeting because you lot exercise not have permission. Delight contact the meeting leader for more than information.	User not allowed in closed conference.
Conference	3028	Cannot join the meeting every bit an bearding attendee.	Cannot join the meeting. Joining as an unauthenticated user is not supported. Contact your support team for more information.	Anonymous access disabled globally.
Briefing	3032	This online meeting cannot be found.	This online meeting cannot be establish on the server. Delight bank check the meeting identifier and endeavour again.	Conference does not be.
Conference	3033	The conferencing service did not respond. Please await and try once more.		The C3P transaction timed out.
Sharing	3033	The conferencing service did non answer. Please wait and endeavor again.		The C3P transaction timed out.
Conference	3040	The coming together you are trying to join has ended.	The meeting you are trying to join has ended or does not exist. Contact your support squad with this information.	Conference is not active.
Conference	3041	Cannot join the meeting due to user permissions.	The information provided to the conferencing service was incorrect, or you may not have permission to join the coming together. Contact your support team with this information.	Unknown participant.
Conference	3043	Cannot join the meeting.	The meeting is not configured to allow people to bring together. Contact the coming together organizer for more information.	The organizer policy is not configured or is invalid.
Conference	3044	Cannot join the meeting as an anonymous attendee.	Cannot join the coming together because unauthenticated users are non allowed. Contact the meeting leader for more than information.	Bearding access is not allowed.
Conference	3097	The conferencing service did not respond. Please wait and endeavor again.		No MCU is available via the MCU manufactory.
IM	3097	[user proper noun] could not be reached and this message was not delivered:		No MCU is available via the MCU factory.
Sharing	3097	Screen sharing cannot connect to the server now.	Screen sharing cannot connect to the server now. Please wait and try once more. If this issue continues, contact your support squad with this information.	No MCU is available via the MCU manufacturing plant.
Phonation	3097	Call was unsuccessful.	The conferencing service is non available. Please wait and try again. If this trouble continues, contact your support team.	No MCU is available via the MCU mill.
Briefing	3098	The conferencing service did not reply. Delight wait and try over again.		No MCU factory available.
Conference	3099	Cannot connect to this type of online meeting.	This coming together is non configured to permit people to join. Contact the meeting organizer for more information.	The requested media is not configured for this conference.
Conference	3100	Meeting is full.	Cannot connect to the meeting because it is total. Contact the coming together leader for more than data.	Maximum participant count for this meeting has been exceeded.
Conference	3100	Cannot invite [user name] because the coming together is full.		Maximum participant count for this coming together has been exceeded.
Sharing	3108	Screen sharing cannot connect to the server now.	Screen sharing cannot connect to the server now. Please wait and try again. If this result continues, contact your support team with this information.	MCU is unreachable.
Sharing	3109	Screen sharing cannot connect to the server now.	Screen sharing cannot connect to the server now. Please look and try once again. If this issue continues, contact your back up team with this data.	The request was sent to the MCU but the C3P transaction timed out.
Sharing	3110	Sharing is disabled.		The MCU rejected addConference request. This ordinarily indicates a misconfiguration.
Conference	3113	A presenter has ended the meeting.		Conference terminated – deleted.
Briefing	3114	The meeting ended considering the hosts accept left.		Conference terminated – Enterprise user absent.
Conference	3115	This meeting was concluded due to inactivity.		Conference terminated – inactivity.
Conference	3116	A presenter has ended the meeting.		Conference terminated – organizer ended session.
Sharing	3116	A presenter has concluded the meeting.		Briefing terminated – organizer ended session.
Conference	3118	You were removed from the meeting.	A presenter has removed you from the meeting. For more than information, delight contact the meeting organizer or a presenter.	Participant removed.
Sharing	3118	You were removed from the meeting.	A presenter has removed you from the meeting. For more information, delight contact the coming together organizer or a presenter.	Participant removed.
Conference	3119	Y'all were not admitted into the meeting.		Participant denied.
Conference	3120	Call was disconnected.	The phone call was asunder because the audio ended. This can happen if at that place are delays in the network. Try logging out of	Participant session expired.
IM	3122	This bulletin may non have been delivered to [user name] considering there was no response from the server.		The C3P asking sent to the MCU failed.
Sharing	3122	Screen sharing cannot connect to the server now.	Screen sharing cannot connect to the server now. Please wait and try again. If this result continues, contact your support team with this information.	The C3P asking sent to the MCU failed.
Briefing	3138	The subject line is likewise long.	The online meeting cannot exist created considering the field of study is likewise long. Please shorten the bailiwick and try again.	The requested conference discipline exceeds the maximum length.
Conference	3181	Coming together permissions are preventing you from joining.	The permissions prepare for this meeting require you lot to terminate your sound call before you can join by using the meeting link. Please hang upward then click the meeting link again. One time you have joined the meeting, you may call to join audio once more if you need to.	Rich join is not allowed for lobby bypassed user.
Voice	4002	Cannot complete the call.	There is more than than one contact with your phone number. If you cannot resolve this problem, contact your back up team with this information.	Multiple users associated with the source telephone number.
Voice	4004	The provided credentials are not authorized by the server.		Credentials provided are not authorized to act as specified from URI.
Voice	4009	Cannot contact [user proper name].	There is more one contact with the aforementioned phone number. Attempt calling again. If yous still cannot complete the telephone call, contact your support team with this data.	Multiple users associated with the destination phone number.
Conference	5001	The conferencing service did not respond. Please wait and try over again.		Request timed out.
Conference	5001	Cannot reach [user name]. Endeavor again later.		Asking timed out.
IM	5001	This message may not have been delivered to [user proper noun] because there was no response from the server.		Request timed out.
Vox	5001	Call was unsuccessful.	The server timed out. Wait and try again. If the problem continues, contact your support squad with this information.	Asking timed out.
Conference	5026	The conferencing service did non respond. Delight wait and endeavor again.		Request was sent to Callee Client but it timed out.
Conference	5026	Cannot reach [user proper name]. Endeavour once more later.		Asking was sent to Callee Client only it timed out.
IM	5026	This message may not accept been delivered to [user proper noun] because there was no response from the server.		Request was sent to Callee Client but it timed out.
Vocalization	5026	Call was unsuccessful.	The server timed out. Look and try again. If the problem continues, contact your support squad with this information.	Request was sent to Callee Client only it timed out.
IM	6000	[user proper name] could not exist reached and this bulletin was not delivered:		SIP asking send failed.
Conference	6001	[user name] did not respond to the invitation.		Request time-out.
IM	6001	[user name] could not be reached and this message was non delivered:		Request time-out.
IM	6002	[user proper noun] could non exist reached and this message was not delivered:		Dialog/Transaction does not exist.
IM	6004	The message was not delivered. [user name] is signed in to a device that cannot receive messages.		Media type is not supported.
IM	6005	This bulletin was not delivered to [user name] because the service is not available:		Invite session is not gear up.
IM	6006	This message was non delivered to [user name] because the service is not available:		MCU is shutting down.
IM	6007	This bulletin was non delivered to [user name] because the service is not bachelor:		Briefing URI not nowadays in request.
IM	6008	This message was not delivered to [user name] because the service is non available:		Conference represented by a briefing URI does not be.
IM	6009	This message was non delivered to [user name] because it is as well large:		Message has exceeded maximum allowed length.
IM	6010	You lot are not authorized to send letters to [user proper noun]. This bulletin was non delivered:		Authorization failure.
IM	6011	[user proper noun] could non be plant and this bulletin was not delivered:		User non found.
IM	6012	[user proper noun] could not exist constitute and this bulletin was not delivered:		Participant is not expected to be incoming.
IM	6013	This message was not delivered to [user proper noun] because the service is non available:		Briefing is terminated.
IM	6014	This message was not delivered to [user proper name] considering the service is not bachelor:		Unexpected INVITE or reINVITE request.
IM	6015	This message was non delivered to [user name] considering this type of content could non be received:		SDP is non acceptable.
IM	6017	This bulletin was not delivered to [user name] considering it is too large:		INFO body has exceeded maximum allowed length.
IM	6024	[user name] cannot receive messages in the format you used. This message was non delivered:		Message does non contain a format adequate to the client.
Conference	7012	Cannot start the online meeting due to encryption issues.	The conferencing service does not support the type of content encryption you are using. Contact your support squad for more than information.	Cannot back up media encryption required by client.
Voice	7012	Cannot kickoff the online meeting due to encryption issues.	The conferencing service does not back up the blazon of content encryption you are using. Contact your support squad for more than data.	Cannot support media encryption required by customer.
Vocalization	7013	Cannot connect to the online meeting.	The conferencing requires content encryption to join the coming together. Contact your support squad with this information.	SRTP-encrypted media required to join.
Vocalization	10006	Cannot connect the phone call due to a server error. Please try over again		Proxy-side media negotiation failed.
Vocalism	10009	The server is not responding or cannot exist reached. Delight try your call again later.		Mediation server is shutting downwards.
Vocalism	10400	The call cannot exist completed as dialed.	The call cannot be completed as dialed. Verify the dialing rules for your organisation and attempt again.	Gateway responded with 400 Bad Request.
Vocalism	10503	The server cannot forward the telephone call. Delight effort again.		Gateway responded with 503 Service Unavailable.
Voice	12000	The call could not exist completed. Please try again later.	The call could non be completed because of a decorated network. Delight try again afterward.	Routes available for this request but no available gateway at this bespeak.
Voice	12001	Your organization does not back up calling this number.		User policy does not contain phone road usage.
Conference	12013	Conference does not permit unauthenticated users to bring together from or punch out to some other device.		Conference punch outs from bearding users disallowed.
Vocalization	12013	Conference does not permit unauthenticated users to join from or dial out to another device.		Conference dial outs from bearding users disallowed.
Conference	13002	[user name] cannot be reached and may be offline.		The routing rules did not issue in a last response.
Vocalisation	13002	[user name] is unavailable or may be offline.		The routing rules did not result in a final response.
Phonation	13002	Cannot complete the transfer.	Telephone call was not transferred considering [user name] cannot exist reached and may be offline.	The routing rules did not result in a final response.
Conference	13010	The network is decorated. Cannot join the meeting.		Target rejected call considering of bandwidth congestion.
Conference	13010	Cannot add [user name] to the meeting because network is busy.		Target rejected call because of bandwidth congestion.
Vocalism	13010	Could non complete the telephone call considering the network is decorated. Try again later.		Target rejected call because of bandwidth congestion.
Vocalisation	13010	Cannot consummate the transfer.	Could not consummate the call because the network is busy. Effort again afterward.	Target rejected call because of bandwidth congestion.
Voice	14005	Unable to place call. Please check the number and endeavour once more.		Could not find profile in internal lookup.
Briefing	14010	Call was not completed or has concluded.	Cannot complete the call. To correct this problem you may demand to provide an area lawmaking, a number to admission an exterior phone line, or a number to punch long distance. If you cannot resolve this trouble, your system administrator may demand to change the geographic location on your user account or update the company dialing rules.	Unable to find an exact friction match in the rules set.
Briefing	14010	Cannot attain [user name].	The address is incorrect or this person is exterior your company and non federated. Please contact your support team with this information.	Unable to find an verbal match in the rules fix.
Phonation	14010	Please bank check the number and endeavour once more.	The format of the number you dialed is not valid. Examples of valid dialing formats are as follows: 1+(555) 555-0123 (555) 555-0123 nine+one+(555) 555-0123 011+ 12 34 56 78 99 If you continue to be unable to successfully make a telephone call, please contact your back up team.	Unable to find an exact friction match in the rules ready.
IM	16002	This message was not delivered to [user name] because the message contents are restricted by policy. For more information, contact your system ambassador.		Policy disallows message contents.
Sharing	21002	Attendees not allowed to share in this conference.		Attendees cannot share in this conference.
Sharing	21003	Sharing failed to connect due to network bug. Attempt again after.	Sharing failed to connect considering of network problems. Effort once again later.	The media connectedness with the client was lost.
Sharing	21004	This sharing has ended because some other blazon of sharing has started.		A presenter has started sharing content.
Sharing	21005	Application sharing concluded because y'all joined from another customer.		This user has joined the conference from another endpoint.
Sharing	21006	Application sharing failed because media failed to set upwardly correctly.		The RDP connection failed to establish.
Sharing	21007	Awarding sharing concluded considering the awarding sharing conference has concluded.		User removed because of conference ending.
Sharing	21008	Awarding sharing ended because the server is shutting down.		The Application Sharing Conferencing Service is shutting down.
Sharing	21012	Sharing failed to connect due to network issues. Endeavour again afterwards.	Sharing failed to connect considering of network issues. Effort once again later.	The media connection with the client was lost.
Vocalism	25001	This call may take longer to connect because the network is busy. Some functionality may be reduced.	This phone call may take longer to connect considering the network is busy. Some functionality may exist reduced.	Retrying via PSTN because of bandwidth congestion.
Phonation	26014	Cannot complete the call because yous are no longer an agent for [user name].		User not authorized to brand outbound call on behalf of the Response Group.
Voice	26019	Service is temporarily unavailable.		Response Grouping settings found merely is not active.
Vocalization	35000	No call is parked at this number.	The number dialed is used for retrieving parked calls. No telephone call is currently parked at this number. The telephone call may have been retrieved or it may have ended. If not trying to retrieve a parked call or know that the parked phone call is still parked, delight check the number and endeavor again.	Orbit non institute.
Voice	35002	Cannot park call right now. Please try again after.		No orbits are available.
Vox	35007	Cannot park call right at present. Delight try once more later.		Park request failed. Cannot establish a connection between the Call Park application and the parkee.
Vocalization	35015	The call was concluded while it was on concord.		Park time expired. terminating parkee telephone call leg.

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